This disclaimer by Spectrum Antimicrobials, Inc. (the “Company”) is intended for all customers who will be purchasing their online product on Vetricept.com. By completing this selection and shipping process, you as the shopper, therefore, verify and affirm that you have fully read and understood the entirety of this disclaimer, and that you accept the terms and conditions contained therein. All purchases on Vetricept.com are non-refundable. The Company reserves the right at its sole discretion to back order or cancel any order placed on Vetricept.com in partial or in full.
The Company extends a limited warranty, as described below, on all products sold on Vetricept.com.
If your product is damaged in shipping or does not meet expectations, you may be eligible for a replacement product. The customer or Reseller must report any damaged or defective goods as soon as possible and not longer than 10 days after product receipt in order to qualify for corrective action by the Company. If product return is requested by the Company, please attempt to return product in original packaging and follow further instructions. It is also recommended that the customer take a picture to document the condition of the product. Customer must have valid receipt to match company records to serve as proof of a sale transaction, items must not have any damage resulting from the negligence of the customer.
Please contact customer support at 855-462-5639 with any product questions, complaints, or comments.